The cleaning was scheduled for Aug 17,2015. However, the young lady showed up on Aug 18,2015. I didn't have a problem with that even though she came a day later. When she came my son called me to see exactly what I needed cleaned so put the young lady on the phone so that I could speak to her. I asked her to clean both bathrooms and my e'tagere and dust my furniture off. The young lady forgot to clean the master bathroom and etagere. So needless to say, I was not that happy.